If you call Technical Support and have the necessary information in hand we will be able to help you more efficiently.

International Support Centre

For Support in India

For Support in other countries

Before calling our support team we recommend you to go through the Technical FAQ, where you might find a solution to your query. Even after that you are still facing the problems then you can contact the nearest Support center or write an email to support@quickheal.com

When is the best time to call?

Quick Heal Technologies (P) Ltd. provides technical support between 10.00 AM to 18.00 PM (Indian Standard time).

What should I have ready before calling?

• Your Serial Number which is included in the boxed version of the products. If you have purchased our products on-line then you will find the serial number in the mail confirming your order.
• Information about your computer: brand, processor type, RAM capacity, the size of your hard drive and free space on it, as well as information about other peripherals.
• Your operating system: name, version number, language.
• What is the version of installed anti-virus and what is the virus database.
• What software is installed on your computer?
• Is your computer connected to a network? If yes — contact your system administrators first. If they can't solve your problem they should contact technical support themselves.
• Details: when did the problem first appear? What had you been doing before the problem appeared?

Very often the above information allows us to resolve your problem quickly.

What should I say to the technical support personnel?

Please be as specific as possible and provide maximum details. Remember that the specialist is basing on the information that you provide.

Do you have Toll Free Number for Technical Support?

Yes we do have Toll Free Number for Indian users having BSNL/MTNL/Reliance landline connection. Our Toll Free Number is 1800-233-3733