Quick Heal Product Renewal FAQs

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Quick Heal Product Renewal FAQs - Quick Heal India

Renewal

Why should I renew my copy of Quick Heal?

Once the subscription of your copy of Quick Heal expires, you need to renew it to continue receiving updates against the latest viruses. During renewal, you can renew your copy of Quick Heal for 1 year or 3 years.

What are the benefits of renewing Quick Heal?

Renewing your Quick Heal ensures that your computer keeps receiving continuous security updates that are necessary to prevent malware attacks and online threats. Renewing is also cost-effective because it is cheaper than purchasing a new product.

How can I obtain the Product key of Quick Heal?

If you have purchased the box copy of Quick Heal, the Product Key (or Serial Number) will be pasted on the User Guide or inside the box. If you have purchased the software online, you will find the Product Key in the email confirming the order.

Will I receive a CD upon renewal?

No, a CD is not provided for renewal. The purchased renewal code will extend the subscription of your copy of Quick Heal. If you want to upgrade to the latest Quick Heal product during your subscription validity, you can do it free of cost by downloading the Product Upgrade from the Upgrade page.

What is the validity period for renewal, after the subscription has expired?

As per Quick Heal Renewal Policy, if your copy of Quick Heal has expired then you can renew it within six months from the date of expiry.

What is the difference between reactivation and renewal?

If you need to uninstall your copy of Quick Heal from your machine and re-install it later, you must reactivate the software upon installation. This is called Reactivation. Extending the subscription validity of your copy of Quick Heal by purchasing a renewal code is called Renewal.

How can I get an additional pack with the renewal? Can I get a discount for the same?

During renewal of your copy of Quick Heal, if you purchase an additional copy of Quick Heal, you will receive a discount on the purchase of the additional copy. To know more, contact your nearest Quick Heal branch or distributor for the same. For a list of Quick Heal branches and distributors across the globe, please visit our Locate Dealer page.

If I have any queries regarding renewal of Quick Heal, which number do I call?

You can contact Quick Heal Support Center. You can also contact your nearest Quick Heal branch or distributor. For a list of Quick Heal branches and distributors across the globe, please visit our Locate Dealer page.

How do I renew Quick Heal after purchasing the renewal code?

After purchasing the renewal code, please follow the steps mentioned below (ensure that your system is connected to the Internet during the entire procedure):

Go to Quick Heal Dashboard > About Quick Heal Total Security > Click Renew Now

Go to Dashboard > Renew Now (Note: If your product license has expired, the Renew Now button is displayed on the Quick Heal dashboard. To renew your license, click Renew Now. The Registration Wizard appears.)
Select the option ‘I have renewal code or new product key with me’ and click Continue.
Enter a valid Renewal Code.
The Registration Information appears.
Relevant information in the Purchased From, Email Address, and Contact Number text boxes appears pre-filled. However, you can modify your contact details if required and then click Continue.
(Note: The license information such as Current expiry date and New expiry date is displayed for your confirmation.)

Click Continue. (Note: The license of Quick Heal is renewed successfully.)
Click Finish to complete the renewal process.

What will be the expiry date after renewal if my product license has already expired?

Renewing an expired product license means that its validity will last from the renewal date till its new expiry date*. For instance, your product license (1 year) expired on 1st January 2015. You renew it for 1 year on 20th January 2015. So, the new expiry date of your license key will be 20th January 2016.

*Terms & Conditions will apply as per offer(s) running at that point of time.

Can I renew Quick Heal through offline Renewal?

No, you can renew Quick Heal only through online renewal.